Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Reading Comprehension
Reading work-related information.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Active Listening
Listening to others, not interrupting, and asking good questions.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Service Orientation
Looking for ways to help people.
Coordination
Changing what is done based on other people's actions.
Time Management
Managing your time and the time of other people.
Active Learning
Figuring out how to use new ideas or things.
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Operations Analysis
Figuring out what a product or service needs to be able to do.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Persuasion
Talking people into changing their minds or their behavior.
Negotiation
Bringing people together to solve differences.
Social Perceptiveness
Understanding people's reactions.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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